Why Carly Simon Was Waiting For Me Last Night

Posted on Monday, August 23rd, 2010 by Print This Post Print This Post

Categories - Featured, Social Media

Late last night I was shopping with my daughter in our local Super Wal-Mart in the ketchup aisle.  Most people in this industry are too young to remember, but Heinz ketchup did a huge advertising campaign in the 1970′s based on Carly Simon’s “Anticipation” song, which turned their ketchup’s attribute of slow pouring into an advantage.  The ads (here’s one) would show people pouring ketchup, excruciatingly slowly, onto tasty hamburgers and so on, while Carly Simon sang “Anticipation…anticipayaytion…is making me wait”.  Anyone over 40 pretty much can’t walk past the ketchup aisle without hearing the song in their head, it was pounded into the American brain so relentlessly.  It was a brilliant campaign, one that any Ries & Trout fan (or Carly Simon fan for that matter) would agree they should just run forever – it was memorable, and cemented Heinz’s position as the #1 ketchup on the product ladder in people’s minds.

But when I arrived at the Heinz ketchup bottles last night I was shocked to see some new packaging with a familiar logo now appearing on it – below is a close-up of an actual ketchup bottle…a little hard to read here, but the logo says “Find us on Facebook”:

heinz ketchup's facebook packaging

Anticipating new friends

My initial reaction was – wow, what a smart way to get a lot of Facebook friends!  But I think what Heinz is doing is much deeper.  A long time ago, I once took a job where the previous fellow named Erik was leaving to become a product manager at a packaged food company.  When I asked him what his focus was going to be, he said “K.C. Masterpiece, but particularly the potato chips co-branded with it”.  It was surprising to me that anyone’s job could focus on something like co-branding a few products, but over the years since then I’ve repeatedly come across studies in the marketing field which have shown that co-branding can have a very positive effect on product sales.
If chosen correctly, a combination of two products can gain the benefit of positive association from both brands in the prospect’s mind, and reinforce both brands’ position in the mind.

There are numerous examples of this type of co-branding we run across daily:

Co-Branded Products

Examples of Co-Branded Products

Heinz is not only building their community on Facebook, they are placing the Facebook logo on their packaging in supermarket aisles to encourage young people to select their ketchup, right at the point of the purchase decision, based on positive association with Facebook’s brand.  Think about it – there are really only two brands that nearly every young person interacts with today – iPod and Facebook.

Co-branded products more typically come in the form of “powered by” – “Intel Inside”, “Made with Hershey Chocolate”, and so on.  In this case, it looks like Heinz is telling the consumer that their community of ketchup lovers is powered by Facebook – it’s a bit of a stretch, but it does the job of getting that logo front and center.  It will be interesting to see the inevitable writeup in Advertising Age after there’s time for Heinz to gauge results of this campaign – I think it’s brilliant and has a lot of potential to drive results for them.

And yes, I’m so vain I’m anticipating a friend request from Carly Simon after she reads this posting any minute now.

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2 Responses to “Why Carly Simon Was Waiting For Me Last Night”

  1. bradd libby says:

    Ted,

    I never really thought of all those little logos on product packaging as forms of co-branding before, but I guess they are. Orthodox Union, the USDA Certified Organic symbol, the Forest Stewardship Council, even the recycling symbol, and now Facebook and Twitter. All cause the consumer to associate the product, mentally at least, with some other respected product or institution.

    Here’s a box of Nature’s Path cereal I found which, if I’m counting correctly, has at least 8 different ‘co-branding’ symbols on it: Quality Assurance International, Pareve, the recyclable symbol, the USDA Certified Organic symbol, the EnviroBox symbol, the Whole Grains Council, and, of course, Twitter and Facebook.

    Of these, only the USDA logo is on the front of the box. But if you’re right, we should be seeing more logos like these migrate to the front and center of product labels over time.

  2. Interesting concept, Ted – I personally am a little unsure of Heinz’s co-branding effort. It does seem like a reach out to a younger, ‘now’ generation, but I don’t think that having the Facebook logo alone would encourage more people to buy the product or add Heinz to their facebook profiles. Maybe if the branding logo was labelled differently? Perhaps something like ‘Join our Fanpage’ – a phrase with a little more incentive to it.

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